Privacy & Security

Designed for clinical environments where privacy and trust are non-negotiable

Lyrebird prioritises sensitive information handling because clinicians and patients depend on it. Everything in Lyrebird is built with privacy, security, and clinical accountability at its core.

Processed and stored in Australia

All patient data is processed and stored within Australia, aligned with Australian Privacy Principles and local healthcare expectations.

Protected with bank-level encryption

Consultations and clinical notes are protected using strong encryption in transit and at rest, alongside strict access controls.

We don't train AI on your data

Your data remains yours. Notes and transcripts are never sold, shared, or used to train external AI models.

Aligned with APP, HIPAA, and GDPR.

Trusted by clinicians and healthcare organisations

Used across general practice, enterprise and public health settings

How Lyrebird handles sensitive data in a consult

Lyrebird converts speech to text in real time during the consultation. Once transcription is complete, the audio is securely destroyed.

We do not retain audio recordings beyond what is required to deliver the transcription. This approach supports both privacy expectations and medico-legal responsibility.

Built with clinical governance and technical rigour

Lyrebird is developed with ongoing clinical involvement to ensure the product aligns with real-world practice and professional expectations.

Co-developed national guidance with MDA National on the safe use of AI tools in clinical documentation

Designed to align with Australian Privacy Principles

Supports informed patient consent

Clinical leadership involvement in product decisions

Designed differently to other AI tools

	Typical AI Scribes	Lyrebird
Data Processing location	May process data offshore depending on vendor	All data processed and stored in Australia
Audio Handling	Some tools retain audio recordings for longer periods	Speech converted to text in real time, then audio securely destroyed
Data used for AI Training	Some tools use de-identified data to improve models	Your data is never used to train external AI models
Data Ownership	Policies vary between vendors	Clinicians and organisations retain full ownership of their data
Encryption	Most vendors encrypt data, implementation varies	Strong encryption in transit and at rest
Clinical oversight	Varies widely between vendors	Developed with ongoing clinical involvement and governance
Alignment with Australian healthcare expectations	Many tools designed primarily for US or global markets	Designed specifically for Australian privacy and medico-legal context
Transparency of data practices	Often buried in legal policies or unclear	Clear, publicly documented data handling and privacy practices

Typical AI Scribes

Data Processing location

May process data offshore depending on vendor

Audio Handling

Some tools retain audio recordings for longer periods

Data used for AI Training

Some tools use de-identified data to improve models

Data Ownership

Policies vary between vendors

Encryption

Most vendors encrypt data, implementation varies

Clinical oversight

Varies widely between vendors

Alignment with Australian healthcare expectations

Many tools designed primarily for US or global markets

Transparency of data practices

Often buried in legal policies or unclear

Lyrebird

Data Processing location

All data processed and stored in Australia

Audio Handling

Speech converted to text in real time, then audio securely destroyed

Data used for AI Training

Your data is never used to train external AI models

Data Ownership

Clinicians and organisations retain full ownership of their data

Encryption

Strong encryption in transit and at rest

Clinical oversight

Developed with ongoing clinical involvement and governance

Alignment with Australian healthcare expectations

Designed specifically for Australian privacy and medico-legal context

Transparency of data practices

Clear, publicly documented data handling and privacy practices

Built to support your workflow, not replace your judgement

When you use Lyrebird:

You remain in full control

All data is handled within Australia and aligned with Australian Privacy Principles.

All drafts are reviewed and approved

Consultations and notes are protected with strong encryption and strict data controls.

Clinical decisions are always yours

Notes and transcripts are never sold, shared or used to train external AI models.

What Lyrebird does

Drafts clinical documentation to support your workflow

Processes and stores data securely within Australia

Encrypts data in transit and at rest

Converts speech to text in real time and destroys audio

Respects clinician oversight and review at all times

What Lyrebird does not do

Make clinical decisions

Replace your professional judgement

Retain audio recordings

Sell or monetise patient data

Use your data to train external AI models

Transparency is part of trust

We believe clinicians should understand how their tools handle data.
If you’d like to explore further:

Privacy overview

Trust & security FAQ

Legal Privacy Policy

If you have any questions or want to understand this in more detail, feel free to reach out to support@lyrebirdhealth.com, we’re happy to help.