Consult 01 · General practice

A complex GP consult, documented end to end.

Nina, 38, books in about a positive pregnancy test. She also has type 2 diabetes and a history of depression. Watch Lyrebird follow the whole conversation and prepare the note, the referrals, the authority script, the billing and the care plan, while Dr Sharma stays with her patient.

The full consult · 6 min 57 sec Simulated consult, real product. Every output is reviewed before it leaves the room.
The walkthrough

One conversation. Six pieces of work.

Every output below is drafted from the same consult. Nothing is typed twice, and Dr Sharma reviews and approves each one before it leaves the room.

The note Lyrebird drafting the consult note in the background while Dr Sharma talks with Nina.
01The foundation

The note writes itself as they talk

"That's wonderful news. Let's work out what we need to sort out today."

Lyrebird follows the consult in the background and drafts the note in Dr Sharma's own style, structured and ready to review. No typing, no clicking between fields, no catching up after Nina leaves.

Output: structured consult note
Referral Lyrebird drafting an obstetric referral letter from the consult.
02Referral

A pregnancy becomes an obstetric referral

"I'll get a referral across to an obstetrician to get you started."

From the conversation alone, Lyrebird detects the referral, drafts the letter to the obstetrician with the relevant history from Nina's record, and lets Dr Sharma review it and save it straight to Best Practice.

Output: obstetric referral letter
Authority script Lyrebird pre-filling a PBS authority application for sertraline from the consult.
03Authority script

The sertraline script, authority and all

"We will keep you on the sertraline right through the pregnancy."

Nina is established on sertraline 200mg, which needs a PBS authority. Lyrebird pre-fills the application from the consult: medication, dose, quantity, indication and prescriber, so it is ready for Dr Sharma to submit.

Output: PBS authority application
Second referral Lyrebird drafting a second referral to endocrinology for Nina's diabetes.
04Second referral

Her diabetes gets its own referral

"I would like to get you in front of an endocrinologist too."

One consult, two problems. Lyrebird drafts a second referral to endocrinology for Nina's type 2 diabetes, with the recent bloods attached, without Dr Sharma ever leaving the note.

Output: endocrinology referral letter
Billing Lyrebird surfacing the MBS items supported by the consult.
05Billing

The billing is captured, not missed

"GPs underbill on around one in ten consults."

Lyrebird recognises what happened in the appointment and surfaces the MBS items it supports: a long consult, an antenatal attendance and a chronic disease review. The work that was done becomes the work that gets billed.

Output: 3 MBS items suggested
Care plan Lyrebird assembling a care plan and handing a summary to the practice nurse.
06Care plan

A care plan, handed to the nurse

"Nuwan will take you through the rest from here."

Lyrebird assembles the GP management plan, the care team and Nina's own goal in her words, then hands a clean summary to the practice nurse to continue the appointment. A copy goes to Nina's phone.

Output: care plan and nurse handover
The whole end to end

All of it, in one appointment.

Dr Sharma stayed in the conversation with her patient. Lyrebird prepared the work around it, for her to check and approve.

What Dr Sharma did
Had the conversation with Nina, start to finish
Examined her and made the clinical decisions
Reviewed every draft Lyrebird prepared
Approved what went out, and kept her attention on Nina
What Lyrebird prepared
The structured consult note
The obstetric referral letter
The PBS authority application
The endocrinology referral letter
The MBS items for the consult
The care plan and the nurse handover
88%

Documentation quality went up, not just documentation time.

In an independent, peer-reviewed evaluation, clinicians using Lyrebird recorded improved note quality on the PDQI-9 quality score. The point of the platform is a higher clinical standard, not only a faster consult.

Memon et al., BMC Health Services Research, 2025. Gold Coast Health evaluation: 100 clinicians, 7,499 consultations.

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