Document Sorter

Eliminate manual document filing for your admin team

Documents arrive by email, folder drop, or upload. Lyrebird reads them, matches them to Best Practice, and files them in one click.

Stop manual sorting. Start one-click filing.

Built for Best Practice
Used by high-volume clinics
No additional cost
Product screenshot
Replace with Document Sorter UI screenshot
01
01 /The Problem

Document handling is one of the biggest admin bottlenecks in general practice

Reception and admin teams spend hours every day on work that should take seconds.

  • 01
    Opening PDFs one by one
  • 02
    Identifying the correct patient
  • 03
    Checking clinician details
  • 04
    Filing manually into Best Practice

In high-volume clinics, this work is repetitive, time-consuming, and prone to error. Every misfiled document creates downstream problems for GPs and patient care.

2-3 hrs
Average daily admin time spent on document filing in a high-volume GP clinic
1 click
What it takes to file a document with Lyrebird Document Sorter
02
02 /The Solution

A faster way to process documents without manual sorting

Document Sorter removes the need to manually identify, check, and file each document.

It reads incoming documents, extracts patient name, date of birth and clinician, matches them to your Best Practice database, and prepares them for one-click filing. Documents can arrive by email forward, desktop folder drop, or direct upload.

  • Forward documents by email and they are processed automatically
  • Desktop app: save a file to a folder, it uploads itself
  • AI generates subject and category so nothing gets misfiled
  • Audit trail tracks every send with destination and status
  • You stay in control: review and confirm before filing
Built for your workflow
Works inside your existing Best Practice workflow. Nothing to replace, nothing to change.
03
03 /How it works

From manual sorting to
one-click filing

STEP 01
Documents in
Step 01: Documents in
Screenshot: Email forward, desktop folder drop, or upload queue
Step 02: Extraction
Screenshot: Extracted patient, DOB and clinician fields
Step 03: Matching
Screenshot: Best Practice patient match with subject and category
Step 04: Review
Screenshot: Review and edit screen before filing
Step 05: Filed
Screenshot: Confirmation screen with audit trail entry
04
04 /Built for every role

Built for every role
in your clinic

🏥
Practice Managers
Less admin pressure, fewer errors, audit trail visibility. Scale document processing without adding staff.
📬
Reception and Admin
Documents come in by email or folder drop and process themselves. Large batches handled in one go.
👨‍⚕️
GPs
Cleaner inboxes, reliable document flow, no chasing admin about what arrived or where it went.
05
05 /How we compare

How Lyrebird compares
to other document tools

Many tools promise full automation. In practice, clinics need accuracy, control, and workflows that staff can trust.

Lyrebird Document Sorter
Other tools
Document intake
Email forward, desktop folder drop, or upload
Upload only
Workflow fit
Works inside Best Practice
Requires new systems
Setup and adoption
Quick, minimal training
Complex onboarding
Staff control
Review and confirm before filing
Fully automated, less visibility
Filing accuracy
Matches patient and clinician, AI generates subject and category
Risk of misfiling without review
Audit trail
Every send logged with destination and status
Limited or manual
Cost to start
Free
Typically paid
06
06 /Where it helps most

Where Document Sorter
helps most

High-volume clinics handling large daily document inflow
Reception teams processing pathology and specialist correspondence by email
Clinics with scanning workflows that need faster batch processing
Practices that need a clear audit trail for every document filed
Available now · No additional cost

Take manual document work off your admin team

Documents arrive by email, folder drop, or upload. They process themselves. Your team reviews and files in one click.

What is included
Available to all Best Practice clinics as part of Lyrebird
No additional cost, included in your existing plan
Email forwarding, desktop app and batch upload included
Guided onboarding support for your team