Lyrebird vs Heidi Health for General Practice | Bp Premier AI Scribe
General Practice comparison

Lyrebird vs Heidi Health for General Practice.

Spending an hour after clinic finishing notes? Lyrebird is built into the Bp Premier toolbar, reads your patient record to write more accurate notes, and saves everything back with one click. It also handles Health Assessments, Care Plans, MBS prompts, and WorkCover forms, all from inside the same session. Free to start.

Free for Bp Premier
Australian-owned and hosted
Peer-reviewed GP evidence
No lock-in
For GPs on Bp Premier
Lyrebird
Heidi
One-click launch from Bp Premier toolbar
Reads the Bp Premier patient record
Notes save to Bp with one click
Observations written to Bp fields
Intelligent MBS billing prompts
Health Assessments and Care Plans from Bp
WorkCover, NDIS, insurance PDF forms
Free for Bp Premier GPs
For GPs on Bp Premier
Confirmed
Not available
Real GPs. Real numbers.

What GPs are actually saying.

Thousands of GPs. The same outcome."

NA
Dr Nuwan Athauda
GP, Ashburton Family Practice
GP case study
1hr
Saved every day on clinical notes
2-3
Extra patients per day without staying late
"
I didn't know Lyrebird was integrated directly with Bp Premier until I used it. I honestly can't imagine going back to the old way of doing things.
SS
Dr Sean Stevens
Owner, Grove Medical WA · Host, Good GP Podcast · RACGP Council Member
GP case study
34%
Increase in billing through fewer errors
30%
Reduction in patient wait times
"
It hasn't just made my daily work easier; it has allowed me to be a better doctor by freeing up valuable time to focus on my patients.
Side by side

Lyrebird vs Heidi Health for GPs on Bp Premier.

A comparison of the Lyrebird Health & Heidi Health Best Practice integration

Lyrebird
Heidi Health
Launch from inside Bp Premier
No copy/paste risk
One click on the Lyrebird button in the Bp Premier toolbar. That's it.
Requires switching to the Heidi application separately.
Scribe reads the patient record
Notes use the actual Bp context, not a blank slate
Lyrebird reads the full Bp Premier patient record to write more accurate, complete notes.
No access to the Bp Premier patient record. Notes are generated from the audio of the consult alone.
Notes save to Bp with one click
MDO-endorsed note write-back
One click saves the consult note directly to Bp Premier.
Requires copying and pasting from Heidi into Bp Premier manually, introducing human error risk, and impacting patient experience
Observations written to Bp fields
BP, HR, weight, no manual entry
Observations are captured and saved directly to the correct Bp Premier fields.
Observation data requires manual entry into Bp Premier.
Health Assessments generated from Bp
MBS billing, done inside the platform
Generate Health Assessments and save them back to Bp Premier in one flow.
Not available from within Best Practice. Health Assessments need to be completed outside of Bp.
Care Plans (CCMPs) from Bp
Initial and review, CDM billing-ready
Generate CCMPs (initial and review) and save back to Bp. Fully integrated to where you work.
Not available from within Best Practice. Care Plans need to be completed separately.
WorkCover, NDIS, insurance, driver's medical forms
PDF forms filled accurately, not by hand
Fill and generate PDF forms accurately, using the patient record. WorkCover, NDIS, insurance, driver's medicals.
PDF form filling is not a current feature.
Intelligent MBS billing prompts
No missed CDMPs, Health Assessments, or CCMP reviews
Lyrebird reads the patient's billing history and record, then prompts eligible item numbers at the right moment. No missed revenue.
MBS billing prompts are not available. Patient billing history is not accessible within the tool.
Australian data, no model training
What the contract actually says
Processed and stored in Australia. No model training on your data. This is in the contract, not just on the website.
Privacy policy allows for platform, comms and evidence data to be processed offshore. Request and review their Data Processing Agreement to ensure you're comfortable
Confirmed
Partial or limited
Not offered or not confirmed on heidihealth.com

Lyrebird facts are based on our own product and contracts. Heidi facts are based on information available on heidihealth.com at the time of writing. This page is maintained by Lyrebird.

A different category of question

A scribe should understand the system you actually work in.

Most AI scribes are built for a global market. They do a reasonable job of transcribing a consult, but they don't know what an MBS item is, what a CCMP review involves, or which Health Assessment templates apply to which patients. Lyrebird was built for Australian general practice from the start.

MBS literacy

Suggests the right item number, not just the note.

Lyrebird reads what was discussed and the patient's billing history, then prompts the eligible MBS item at the right moment. CDMPs, Health Assessments, CCMP reviews, level changes between Item 23 and Item 36. Revenue that would otherwise slip through.

CCMP-aware

Knows that 721 became 92024 in 2025.

The new MBS items 92024 to 92027 replaced legacy GPMP and Team Care Arrangements. Lyrebird's Care Plan is built around the new structure: pulls the previous plan, reads today's consult, generates the review, and saves back to Bp. Initial and review, billing-ready.

Health Assessments

75+ HA templates, completed faster.

Aboriginal Health Check, Heart Health, Menopause, 75+, Type 2 Diabetes Risk. Lyrebird acts as a real-time copilot during the assessment, combining the consult with the patient's record. Saves around 25 minutes per assessment, with dedicated flows for nurse-to-GP handover.

Why this matters in the comparison. An AI scribe that doesn't know the Australian system will write a perfectly readable note, then leave you to do the billing literacy yourself. The time you save on documentation gets reinvested in eligibility checking, template hunting, and form completion. A scribe built for the Australian system completes the workflow.
Where Lyrebird leads

Three things that tend to make the decision clear.

01 / Safe by design

No copy/paste, reducing medico-legal risk. Your record is right the first time.

For most GPs, this is the thing that makes the comparison easy once they see it.

The usual AI scribe experience: record the consult, get a note, copy it into Bp Premier, paste in the observations, check the patient name is right. It saves time compared to typing it all out, but it still adds steps and opportunity for errors that shouldn't need to exist.

With Lyrebird, you launch from inside the Bp Premier toolbar (look for the big blue 'L'). The patient record is already loaded and Lyrebird reads it to write more accurate, complete notes and documents (no more copy pasting in medication lists into the referral letter). When the consult ends, blood pressure, heart rate, weight, and the rest go straight into the right Bp fields with one click. There is nothing left to copy.

In a real GP trial, this means
  • Less mental load checking between the AI note and Bp Premier after each consult
  • Observations in the right structured fields, not buried in the notes box
  • Eliminates wrong-patient paste errors, aligning with MDO medico-legal guidance on direct write-back
  • A workflow that feels like Bp Premier got smarter, not like a second tool sitting beside it
02 / Beyond the note

Referrals. Care plans. Health Assessments. WorkCover forms. Done before you leave.

This is where the real time comes back, and where GPs notice the difference after the first week.

Most GPs find that the consult note is solved within the first few days of using any AI scribe. What keeps eating time is everything that comes after: referral letters, care plans, CCMP reviews, WorkCover forms, NDIS forms, patient letters.

Lyrebird handles all of it in the same session, and because it reads the patient record, it can do things no other scribe can. It prompts eligible MBS item numbers based on the patient's billing history, so you stop missing CDMPs and Health Assessment opportunities. It generates Health Assessments faster, saving around 25 minutes per assessment. A CCMP review pulls the previous plan, reads today's consult, and writes the updated version. One click saves it to Bp.

What to check in a trial
  • Whether the tool prompts you when a patient is eligible for a Health Assessment or CCMP review
  • How long a CCMP review or WorkCover form takes compared to your current process
  • Health Assessments completed faster, saving around 25 minutes per assessment
  • Whether your afternoons feel genuinely different, or just slightly less bad
03 / Evidence you can show your partners

Real outcomes from GPs in general practice.

Before you roll this out to your whole practice, you need more than a vendor's slide deck.

Dr Nuwan Athauda and Dr Sean Stevens run different practices in different states. Dr Nuwan saved an hour a day within his first week and his practice now sees 2-3 extra patients per day without anyone staying late. Dr Stevens saw a 34% increase in billing and a 30% reduction in patient wait times.

Different metrics. Different practices. The same pattern. These aren't outlier results from hand-picked early adopters. They're what we consistently see from GPs on Bp Premier who move from a copy-paste workflow to a natively integrated one. Some notice the time first. Others notice the billing. Others notice they're home on time. The direction is the same.

What this gives you
  • 1 hour saved per day and 2-3 extra patients per session for Dr Nuwan, without changing how he consults
  • 34% billing increase and 30% reduction in wait times for Dr Stevens across two practice locations
  • Two GPs, two states, the same direction. Numbers you can verify and take to a practice manager or hesitant partner
The Bp Premier integration

What "exclusive Bp Premier integration" actually means for a GP.

Lyrebird sits inside the Bp Premier toolbar. It reads the patient record, records the consult, and writes structured data back into Bp when you're done.

Single sign-on from the Bp Premier toolbar

Already there when you open Bp Premier. No separate login, no tab switching.

Patient details and history load automatically

The patient you have open in Bp Premier is already loaded. The record informs the note.

Observations go into structured Bp fields

Blood pressure, heart rate, weight, temperature. Into the right fields, not the notes box.

Consent captured once, stored in the patient file

Recorded at the first appointment and stored in Bp Premier going forward.

In their own words

Present in the consult. A better doctor because of it.

"The biggest surprise has been better interaction with patients. When you're not mentally composing notes while someone's talking to you, or worrying about all the documentation you'll need to catch up on after they leave, you can actually be more present."

NA
Dr Nuwan Athauda
GP, Ashburton Family Practice, Australia
FAQ

Common questions from GPs.

Yes. Lyrebird Free is available to Bp Premier customers with no card required and no contract lock-in. Pro pricing is available on request for practices that want higher usage volumes or additional features.
Australian patient data is processed and stored on Australian servers. No audio is retained after the consult. Patient data is not used to train any model. This is a contractual commitment, not just a website statement.
Most GPs are running their first real consult inside 15 minutes. The Bp Premier integration handles sign-in, patient detail population, and observation write-back without any separate setup.
Yes, genuinely. A parallel trial with the same patient mix and real consults will tell you more than this page. For GPs on Bp Premier, the difference in note completeness, workflow scope, and how native the integration feels usually becomes clear within a few days.
No. Scribing is where most GPs start, but the bigger value usually shows up after the first week: referrals, care plans, MHTPs, WorkCover, CDM billing, Health Assessments, patient letters. That is where the time savings compound.
Yes. Lyrebird integrates with Genie and Gentu, and works with other EMRs in browser-based workflows. Bp Premier has the deepest native integration.
Try it in a real consult

The fastest way to decide is to run it yourself.

Start Lyrebird Free on your next Bp Premier consult and see how it feels when the integration actually works. Most GPs have their answer within a week.

Included free for GPs
Exclusive Bp Premier AI scribe integration
Australian data processing and storage
Referrals, certificates, care plans, CDM
No contract, no lock-in, cancel any time
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