Free clinician resource  ·  Australian GPs

The MBS items you bill most, in one place.

A clinician-facing reference for the most-billed Medicare Benefits Schedule items in Australian general practice. Standard attendance, telehealth, chronic condition plans, and health assessments. Reviewed quarterly.

About this guide
  • MBS version Reflects the 1 March 2026 MBS Book
  • Refresh Reviewed quarterly & at every MBS schedule release
  • Format Web reference + downloadable PDF
  • Reviewed by Dr Adrian Lee, MBBS, FRACGP
How to use this guide

A starting point, not a substitute. Always verify before you bill.

1

Use this guide to orient yourself

Find the relevant item by section, scan the time threshold, fee, and the rules that apply.

2

Verify against the primary source

Each section links straight to the canonical entry on MBS Online. Schedule fees and rules change, sometimes mid-year.

3

Document what the item requires

Time, mode, the elements in the descriptor, and any eligibility criteria. The note is the audit trail.

1Standard general attendance

Time-tiered attendance items, A through E.

The bread-and-butter consult items for GPs at consulting rooms. Each level requires the consultation to meet a minimum time threshold and to include the clinically relevant elements listed in the descriptor.

Verify on MBS Online  ·  General attendance items
Standard general attendance (face-to-face, consulting rooms)
Item Level Time threshold Schedule fee
3 A Short, obvious problem $20.05
23 B At least 6 minutes, less than 20 Verify on MBS Online
36 C At least 20 minutes, less than 40 Verify on MBS Online
44 D At least 40 minutes, less than 60 Verify on MBS Online
123 E 60 minutes or more Approx $191.20
Important: Level E item numbers

The Level E item shown above is for face-to-face attendance at consulting rooms. The MBS introduced 21 separate Level E items on 1 November 2023 covering different settings (consulting rooms, out of consulting rooms, residential aged care) and modes (face-to-face, video). Verify the correct Level E item number for your setting on MBS Online.Source

What counts as consultation time

Per MBS general attendance principles (AN.0.9), only time spent with the patient on clinically relevant tasks counts. This includes activities described in the item descriptor and writing notes, prescriptions, referrals, or paperwork while the patient is present.AN.0.9

2Telehealth

Video and phone consultations, time-tiered.

Telehealth equivalents of the standard attendance items. Most telehealth items require an established clinical relationship between the GP and the patient. Phone items have stricter eligibility than video.

Verify on Department of Health  ·  MBS Telehealth services
Telehealth (video)
Item Level Time threshold
91790 B At least 6 minutes, less than 20
91801 C At least 20 minutes, less than 40
91802 D At least 40 minutes, less than 60
Verify E 60 minutes or more (Level E was extended to video on 1 Nov 2023)
Telehealth (phone)
Item Level Time threshold
91890 B At least 6 minutes, less than 20
91891 C At least 20 minutes, less than 40
Telehealth eligibility

Most telehealth items require an established clinical relationship between the GP and the patient. Broadly, the patient must have seen a GP at the same practice in the previous 12 months, with limited exceptions. Always check current eligibility on MBS Online before claiming. Note also: there is no phone-equivalent for Level E.Source

3Chronic Condition Management Plans

GPCCMP replaced GPMP and TCA on 1 July 2025.

The Chronic Disease Management framework was replaced with the GP Chronic Condition Management Plan (GPCCMP). Items 229, 230, 233, 721, 723, 732, and their telehealth equivalents ceased. Patients with an existing GPMP or TCA can continue under those plans until 30 June 2027.

Verify on Department of Health  ·  MBS changes to chronic condition management
GPCCMP items (effective 1 July 2025)
Item Description Mode Schedule fee
965 Prepare a GPCCMP, GP Face-to-face $156.55
967 Review a GPCCMP, GP Face-to-face $156.55
92029 Prepare a GPCCMP, GP Telehealth video $156.55
92030 Review a GPCCMP, GP Telehealth video $156.55
392 Prepare a GPCCMP, prescribed medical practitioner Face-to-face $125.30
393 Review a GPCCMP, prescribed medical practitioner Face-to-face $125.30
92060 Prepare a GPCCMP, prescribed medical practitioner Telehealth video $125.30
92061 Review a GPCCMP, prescribed medical practitioner Telehealth video $125.30

Eligibility

A chronic medical condition that has been (or is likely to be) present for at least 6 months, or is terminal. There is no list of eligible conditions: clinical judgement determines whether a patient would benefit.MBS Online

Cadence

Unless exceptional circumstances apply, a GPCCMP can be prepared once every 12 months and reviewed once every three months.RACGP

Reviews require an existing plan

A review item (967 or equivalent) cannot be claimed unless an existing GPCCMP (965 or equivalent) has already been billed.MBS Online

MyMedicare

MyMedicare-registered patients must access GPCCMP items through the practice they are registered with. Patients not registered may access through their usual GP.RACGP

Allied health access

To continue accessing allied health services, patients need to have their GPCCMP prepared or reviewed in the previous 18 months.RACGP

Co-claiming restriction

General attendance items and chronic condition management items 392, 393, 965, 967, 92029, 92030, 92060, and 92061 cannot be claimed on the same day for the same patient.cl. 2.16.11

Transition arrangements

Existing plans: Patients with a GPMP or TCA in place before 1 July 2025 can continue to access services under those plans until 30 June 2027.

Reviews after 1 July 2025: If a patient on a pre-2025 GPMP or TCA needs a review after 1 July 2025, transition them to a GPCCMP using item 965.

Allied health referrals: Referrals for allied health services written before 1 July 2025 remain valid until all services under the referral have been provided.

4Health assessments

Length-tiered assessments for eligible patient groups.

Comprehensive health assessment items, billed by length. Eligibility is restricted to specific patient groups including patients aged 75 and over, refugees and humanitarian entrants, people with intellectual disability, and Aboriginal and Torres Strait Islander patients aged 55 and over.

Verify on MBS Online  ·  Health Assessments factsheet
Health assessment items
Item Length Description
699 At least 20 minutes Heart health assessment
701 Less than 30 minutes Brief health assessment (eligible groups)
703 30 to less than 45 minutes Standard health assessment (eligible groups)
705 45 to less than 60 minutes Long health assessment (eligible groups)
707 60 minutes or more Prolonged health assessment (eligible groups)
715 Annual Aboriginal and Torres Strait Islander health assessment
Recent change  ·  1 March 2026

MBS time-tiered health assessment items for older persons and people with intellectual disability were updated to remove clinically outdated screening tests and disease-specific vaccination references. See the MBS Online factsheet for details.Factsheet

5Common reasons MBS bills get rejected

Seven recurring patterns to check before you submit.

Most rejections trace back to one of a handful of issues. The Services Australia and Department of Health compliance pages remain the primary sources for compliance guidance.

Verify on Department of Health  ·  Medicare compliance
1

Time threshold not met or not documented

The minimum time isn't met, or the consult note doesn't show that it was.

2

Documentation insufficient

The note doesn't show the elements required for the item billed.

3

Mode not recorded

For telehealth, the note doesn't specify whether the consult was by video or phone.

4

Co-claiming restrictions breached

For example, a general attendance item co-claimed with a GPCCMP item on the same day.

5

Eligibility criteria not met

Health assessment items billed for patients who fall outside the eligible groups.

6

Established clinical relationship not satisfied

Telehealth claimed for a patient who hasn't been seen in person at the practice in the previous 12 months.

7

Plan items billed without the underlying plan

A review item claimed where no current plan exists, or a GPCCMP review claimed before a GPCCMP has been prepared.

6Frequently asked questions

The questions GPs ask most about MBS billing.

7About this resource

An educational summary, not legal or billing advice.

This page is a clinician-facing reference for the most-billed MBS items in Australian general practice. It is not legal, clinical, or billing advice. MBS rules and fees change between schedule releases, sometimes mid-year. The clinician is responsible for verifying current requirements with MBS Online before billing. For complex billing situations, consult your practice's billing team, your professional college, or a medico-legal adviser.

Primary sources

For the current version of any item descriptor, fee, or rule, always check the canonical source. The five references below are the primary sources cited throughout this page.

Reviewer and refresh

Last reviewed by Dr Adrian Lee, MBBS, FRACGP. Reviewed quarterly against MBS Online updates and at every MBS schedule release (March, July, November).

Reflects the 1 March 2026 MBS Book.

Spotted an error? Have a question?

If anything on this page differs from MBS Online, MBS Online wins. To flag a correction, email resources@lyrebirdhealth.com.

For interpretation queries on MBS items, the Department of Health runs askMBS@health.gov.au.

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