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5 min read

Lyrebird’s Human Impact: Transforming dual demands of consultation and documentation

Published on
April 30, 2025
Contributors
Yen Hoang
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The Challenge of Divided Attention

The demanding nature of patient consultations often required clinicians to multitask between actively listening and documenting notes. For Dr Vinay Rane, Gynaecology, this divided attention led to reduced patient engagement, potential oversight of crucial nonverbal cues (which is especially important in a specialised field where sensitive topics are common), and significant delays in generating essential documentation like referral letters. Furthermore, the administrative burden extended beyond consultation hours, impacting work-life balance. 


Choosing Lyrebird, not paperwork

“My colleagues and I are always exploring new and emerging technologies, especially those that can enhance efficiency and elevate patient care quality. We were immediately attracted to Lyrebird because it is a homegrown Australian business, and we liked the notion that the data was protected and never left our shores which offered us a sense of security.”

Lyrebird ensures the highest level of security for your data. We ensure real-time transcription with no audio storage, all data is processed and stored locally, protected by 256-bit encryption. Temporary data storage is encrypted and automatically deleted after a short period, guaranteeing strict privacy and compliance. To learn more about Privacy and security.

“Within 24 hours of using Lyrebird at our practice, it became instantly clear the value Lyrebird could offer our patients, administrative staff as well as myself. We knew immediately that it was an invaluable tool for all of us. This connection between primary care providers and hospitals and specialists, is crucial and can help reduce costs, particularly in human resources, enabling specialists to focus more on patient care rather than administrative tasks like dictation or note-taking. This streamlining process eliminates unnecessary steps, enhancing efficiency and allowing specialists to concentrate on their core responsibilities to perform procedures and directly engage with patients.”

Lyrebird’s impact

  • Enhanced Patient Engagement: With Lyrebird automatically capturing key information, clinicians can now dedicate their full attention to the patient, fostering stronger rapport and improving the quality of the consultation. As Dr. Rane noted, "Now with Lyrebird, I can give my patients my full undivided attention."

  • Accelerated Documentation and Referral Processes: A significant bottleneck in the practice was the time-consuming process of generating notes and referral letters. In cases requiring referrals to multiple specialists (e.g., general surgeons, endocrinologists, or gastroenterologists), the "time-to-generation of letters" could extend to several weeks. 
“Lyrebird has revolutionised this process, completing documentation instantaneously during the consultation. This allows for immediate review and simultaneous dispatch of referral letters, drastically reducing the turnaround time to a single day. This efficiency ensures patients receive timely access to the necessary specialist care.”
  • Significant Time Savings for Clinicians: The administrative burden of report writing often extended into personal time. Dr. Rane routinely spent evenings completing reports from the day's consultations, impacting valuable time with family. By automating documentation during the day, Lyrebird has liberated an average of 2 hours per day, equating to approximately 14 hours per week for Dr. Rane. This newfound time allows for improved work-life balance and dedicated quality time with family.

  • Improved Data Security and Peace of Mind: The practice was particularly drawn to Lyrebird's Australian origin and the assurance that patient data remains within the country's borders. This provided a strong sense of security and aligned with their commitment to data privacy.

  • User-Friendly and Medically Focused Design: Unlike generic AI tools, Lyrebird's specific engineering for medical and clinical environments, coupled with its user-friendly interface, facilitated rapid adoption and seamless integration into the practice's existing workflows.

  • Enhanced Efficiency and Patient Throughput: The combined benefits of streamlined documentation and reduced administrative burden have led to increased overall practice efficiency. Clinicians can now dedicate more time to direct patient care, potentially increasing patient throughput without compromising quality.

Lyrebird has proven to be an invaluable and indispensable tool for Dr Rane. Within a short timeframe, it has demonstrably enhanced patient engagement, significantly accelerated documentation and referral processes, provided substantial time savings for clinicians, and reinforced data security. By automating administrative tasks, Lyrebird empowers clinicians to focus on delivering high-quality patient care and enjoy a better work-life balance. 

"Lyrebird has become essential and irreplaceable in our practice. It has significantly enhanced the clarity, accuracy and thoroughness of my documentation while saving me valuable time. This efficiency allows me to see more patients and provide better care while also affording me more personal time. It’s truly brilliant!" 

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About Dr Vinay Rane, Obstetrician and Gynaecologist

Dr Vinay Rane is a progressive, highly experienced and accomplished Obstetrician and Gynaecologist in Melbourne.

He studied Medicine and Law at the same time and has been fortunate enough to have gained experience in some of the best known academic and clinical centres across the globe. His experience in England and Scotland inspired Vinay to pursue a career in Gynaecology and Obstetrics. Through fellowships in the United States, he gained additional experience in advanced laparoscopic surgery.

In Obstetrics, he is known to be holistic, and respectful of your wishes as an expecting mother when it comes to making choices about labour and delivery. In a TEDx talk, Vinay referred to his job as the best job in the world.

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