PBS Authority Scripts | Lyrebird Health

PBS Authority Scripts · for Best Practice

Don't stop your consult for authority scripts

No separate portal, no phone, no re-typing. PBS authority approvals inside Lyrebird, from the script you just wrote, in a few clicks instead of 85 clicks.

Start free See how it works

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You submit, you stay in control

Lyrebird passes your request to Services Australia. You answer the questions and submit.

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Authenticate at the start of your day. Lyrebird keeps the session open for the rest of it.

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Built into Best Practice

Opens in the Lyrebird sidebar during an active consult. Requires a Best Practice integration.

01 /The authority script detour

Right now, an authority script pulls you out of the consult

The script is in Best Practice. The approval is not. There are two ways to get it, and both stop the consult while your patient waits.

In the consult

Authority script needed. Consult paused.

Back to the patient

Option ADo it online, through HPOS

Times out in 5 minutes. Saves nothing.

Option BOr call the authority line

PBS authority line1800 888 333

On hold

0:00

However long it takes.

Either way, the consult has stopped, your patient is waiting, and the next authority script starts it all over again.There is a shorter way ↓

02 /The shorter way

Keep the authority script where the consult already is

Built into your consult

The script comes from Best Practice. The approval number lands in the panel, ready to paste back. You never open a second window.

03 /How it works

Sync your script from Best Practice

Step 01

Sync your script from Best Practice

Open the Authority Scripts panel in the Lyrebird sidebar during the consult. One click syncs the prescription you wrote in Best Practice, patient and prescriber details included. Nothing to re-type. (Sign in to PRODA once for the day; Lyrebird keeps the session open.)

Step 02

Answer the restriction questions

Lyrebird pulls the PBS restriction questions for the medication you prescribed. Answer them in the panel, and attach a supporting document if the item requires one.

Step 03

Submit, and get your approval number in seconds

Submit the authority request to Services Australia. The approval number comes back in seconds, with the timestamp and a copy button. If the request is declined, the reason shows in the panel.

Step 04

Paste it into the script

Copy the approval number and paste it into the prescription in Best Practice. Print the script. The consult never stopped.

04 /The three ways

Three ways to get an authority. Only one keeps you in the consult.

In the consultInside Lyrebird

The online portal

The phone

Where you work

In the consult, in the sidebar

A separate browser portal

On hold to 1800 888 333

Signing in

Once a day with PRODA

Two-step verification every login, times out after 5 minutes idle

No login, you wait on hold

Patient and prescriber details

Synced from Best Practice

Entered by hand, not saved

Read out over the phone

The medication

Synced from the script you wrote

Searched and selected again

Described over the phone

Restriction questions

Pulled in for the medication

Found in the portal

Asked by the operator

Approval number

Returned in the panel with a copy button

Copied from a separate window

Written down by hand

A declined request

Shown in the panel, with the reason

Read back in the portal

Told over the phone

One sign-in. Nothing re-typed. The consult never stops.

05 /Where it helps most

Built for GPs who write authority scripts every day

Chronic and complex patients on authority-required medications

High-volume clinics where the portal detour repeats all day

Prescribers who want patient details to carry across, not be re-typed

Practices already running Lyrebird inside Best Practice

06 /Built for Australian general practice

Connected to the systems you already use

Connects through

Signs in through PRODA

Authentication uses your own PRODA account, the access system Services Australia already requires for authority scripts.

You own the request

Lyrebird passes your authority request to Services Australia and returns the result. You answer the restriction questions and submit.

Data handled in Australia

All data is stored and processed in Australia, aligned with the Australian Privacy Principles.

Works with Best Practice

The script syncs in from Best Practice and the approval number comes back in the panel, ready to paste in. Built into the Lyrebird consult sidebar.

07 /Questions

Questions GPs ask first

PBS Authority Scripts · for Best Practice

Stop leaving the consult for authority scripts

See how PBS authority scripts work inside Lyrebird, from the script in Best Practice to the approval number coming back.

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What you get

Authority scripts handled inside the consult, in the Lyrebird sidebar

PRODA sign-in once a day, the script synced from Best Practice

Restriction questions in the panel, approval number back in seconds

Requires a Lyrebird account and a Best Practice integration