Adapting to CDM Changes? Lyrebird is Ready for You in Best Practice
Lyrebird is an AI medical scribe designed to save time, reduce admin, and support clinical workflows and now, it’s helping practices stay on top of the CDM changes with ease. Already available inside Best Practice Software, Lyrebird helps GPs stay compliant, efficient, and focused on care.
Improve patient care with Chronic Care Management workflows
Patient Context
For Lyrebird-subscribed clinics, launching from within Best Practice brings in rich patient context including allergies, medications, active medical history, family history, and social history so clinicians have everything they need at a glance.
Eligibility Check
Lyrebird checks whether the patient is eligible for CCM billing (MBS 965 or 967), based on clinical history and current Medicare rules for practices that use Cubiko.
Workflow Launch & Care Plan Generation
If eligible: Lyrebird launches a pre-filled, review-ready care plan workflow. The GP sees a streamlined CCM interface with correct fields and billing guidance and no manual templates required.
Action and Billing
Once the care plan is created or reviewed: Lyrebird updates the clinical record with the necessary notes for Medicare compliance It ensures the correct billing logic (MBS 965/967) is followed.
Trusted by Clinics Nationwide
Practices across Australia are already using Lyrebird to stay compliant, efficient, and confident — without switching tools or disrupting daily operations.
Whether you’re a solo GP or part of a multi-location clinic, Lyrebird scales with your team and workflow.
Can’t find the answer you’re looking for? Chat to our team in the bottom right corner.
What is the new CCM workflows in Lyrebird?
Our new CCM workflows are designed to streamline how you document and manage patient consultations related to chronic diseases. They provide structured assistance within the scribe to help you capture all necessary information for CDM plans, reviews, and related care items (like GP Management Plans and Team Care Arrangements), making the process more efficient and compliant
Where can I find training or resources on using the new CCM workflows?
We've prepared comprehensive resources to help you get started! You can find user guides, video tutorials, and best practice tips in our resource page.
Will the new workflows affect the accuracy of my general consultation notes?
Not at all! The CCM workflows are designed to enhance and complement your general consultation notes. They run alongside Lyrebird's core transcription functionality, providing structured support for specific CCM tasks without compromising the accuracy or completeness of your overall patient record.
What support is available if I encounter issues?
Both Lyrebird and Best Practice have a support team that you can utilise to support you. For Lyrebird, use the chat icon in the bottom right corner or email support@lyrebirdhealth.com
We're here to help
Streamline your workflows and simplify processes by combining the power of Lyrebird to your medical records today.