General Practice comparison

Lyrebird vs Heidi Health for General Practice.

Spending an hour after clinic finishing notes? Lyrebird is built into the Bp Premier toolbar, reads your patient record to write more accurate notes, and saves everything back with one click. It also handles Health Assessments, Care Plans, MBS prompts, and WorkCover forms, all from inside the same session. Free to start.

Free for Bp Premier
Australian-owned and hosted
Peer-reviewed GP evidence
No lock-in
For GPs on Bp Premier
Lyrebird
Heidi
One-click launch from Bp Premier toolbar
Reads the Bp Premier patient record
Notes save to Bp with one click
Observations written to Bp fields
Intelligent MBS billing prompts
Health Assessments and Care Plans from Bp
WorkCover, NDIS, insurance PDF forms
Australian data, no model training (contractual)
Free for Bp Premier GPs
For GPs on Bp Premier
Confirmed
Not available
Real GPs. Real numbers.

What GPs actually report after switching.

Two GPs. Two practices. The same outcome.

NA
Dr Nuwan Athauda
GP, Ashburton Family Practice
GP case study
1hr
Saved every day on clinical notes
2-3
Extra patients per day without staying late
"
I didn't know Lyrebird was integrated directly with Bp Premier until I used it. I honestly can't imagine going back to the old way of doing things.
SS
Dr Sean Stevens
Owner, Grove Medical WA · Host, Good GP Podcast · RACGP Council Member
GP case study
34%
Increase in billing through fewer errors
30%
Reduction in patient wait times
"
It hasn't just made my daily work easier; it has allowed me to be a better doctor by freeing up valuable time to focus on my patients.
Side by side

Lyrebird vs Heidi Health for GPs on Bp Premier.

The features GPs on Bp Premier actually care about day to day.

Lyrebird
Heidi Health
Launch from inside Bp Premier
No switching apps, no extra login
One click on the Lyrebird button in the Bp Premier toolbar. That's it.
Requires switching to the Heidi application separately.
Scribe reads the patient record
Notes use the actual Bp context, not a blank slate
Lyrebird reads the full Bp Premier patient record to write more accurate, complete notes.
No access to the Bp Premier patient record. Notes are generated from the audio of the consult alone.
Notes save to Bp with one click
MDO-endorsed note write-back
One click saves the consult note directly to Bp Premier.
Requires copying and pasting from Heidi into Bp Premier manually.
Observations written to Bp fields
BP, HR, weight, no manual entry
Observations are captured and saved directly to the correct Bp Premier fields.
Observation data requires manual entry into Bp Premier.
Health Assessments generated from Bp
MBS billing, done inside the workflow
Generate Health Assessments and save them back to Bp Premier in one flow.
Not available from within Best Practice. Health Assessments need to be completed outside of Bp.
Care Plans (CCMPs) from Bp
Initial and review, CDM billing-ready
Generate CCMPs (initial and review) and save back to Bp. Fully integrated CDM workflow.
Not available from within Best Practice. Care Plans need to be completed separately.
WorkCover, NDIS, insurance, driver's medical forms
PDF forms filled accurately, not by hand
Fill and generate PDF forms accurately, using the patient record. WorkCover, NDIS, insurance, driver's medicals.
PDF form filling is not a current feature.
Intelligent MBS billing prompts
No missed CDMPs, Health Assessments, or CCMP reviews
Lyrebird reads the patient's billing history and record, then prompts eligible item numbers at the right moment. No missed revenue.
MBS billing prompts are not available. Patient billing history is not accessible within the tool.
Australian data, no model training
What the contract actually says
Processed and stored in Australia. No audio retained. No model training on your data. In the contract, not just on the website.
Based on Lyrebird's published materials, Heidi processes data offshore. We'd recommend reviewing Heidi's current terms directly for the latest details on processing location and contractual commitments.
Confirmed
Partial or limited
Not offered or not confirmed on heidihealth.com

Lyrebird rows are based on our own product and contracts. Heidi rows are based on information available on heidihealth.com at the time of writing. This page is maintained by Lyrebird.

Where Lyrebird leads

Three things that tend to make the decision clear.

01 / No more copy-paste

Finish a consult. Walk out. Bp Premier is already updated.

For most GPs, this is the thing that makes the comparison easy once they see it.

Most scribes give you a note and leave you to move it across. Copy the text, paste in the observations, check the patient name. Steps that eat time without adding anything.

Lyrebird launches from inside Bp Premier. The patient record is already there. Notes are written using that context. When you're done, everything writes back in one click.

In a real GP trial, this means
  • No reconciling between the AI note and Bp Premier after each consult
  • Observations in the right structured fields, not buried in the notes box
  • Eliminates wrong-patient paste errors, aligning with MDO medico-legal guidance on direct write-back
  • A workflow that feels like Bp Premier got smarter, not like a second tool sitting beside it
02 / An hour back every afternoon

The note gets done in the consult. The rest gets done before lunch.

This is where the real time comes back, and where GPs notice the difference after the first week.

The note gets sorted within days. What keeps eating time is everything after: referrals, care plans, CCMP reviews, WorkCover, NDIS, patient letters.

Lyrebird handles all of it in the same session. It prompts eligible MBS items from the patient's billing history, so you stop missing CDMPs and Health Assessment opportunities. Health Assessments take 40% less time. CCMP reviews pull the previous plan, read today's consult, and write the update. One click saves it to Bp.

What to check in a trial
  • Whether the tool prompts you when a patient is eligible for a Health Assessment or CCMP review
  • How long a CCMP review or WorkCover form takes compared to your current process
  • Health Assessments completed 40% faster, saving around 25 minutes per assessment
  • Whether your afternoons feel genuinely different, or just slightly less bad
03 / Evidence you can show your partners

Real outcomes from GPs in general practice.

Before you roll this out to your whole practice, you need more than a vendor's slide deck.

Dr Nuwan Athauda saved an hour a day within his first week. His practice now sees 2-3 extra patients per day without anyone staying late. That is a GP, in general practice, on Bp Premier.

Specific numbers you can verify and take to a practice manager or hesitant partner, rather than asking them to trust a vendor's claims.

What this gives you
  • 1 hour saved per day for Dr Nuwan, without changing how he consults
  • 2-3 extra patients per day at his practice, without anyone staying late
  • GP-specific numbers from a GP practice on Bp Premier, with context that translates to general practice
Exclusive Bp Premier integration

What "exclusive Bp Premier integration" actually means for a GP.

Lyrebird sits inside the Bp Premier toolbar. It reads the patient record, records the consult, and writes structured data back into Bp when you're done.

Single sign-on from the Bp Premier toolbar

It's already there when you open Bp Premier. No separate login, no tab switching.

Patient details come through automatically

The patient you have open in Bp Premier is already loaded. Nothing to re-enter.

Observations go into the right Bp fields

Blood pressure, heart rate, weight, temperature. Straight into structured fields. Not into the notes box.

Consent captured once, stored in the patient file

Record it at the first appointment. Lyrebird handles the rest going forward.

Start Lyrebird Free
In their own words

Full attention in the consult. Home on time after it.

"The biggest surprise has been better interaction with patients. When you're not mentally composing notes while someone's talking to you, or worrying about all the documentation you'll need to catch up on after they leave, you can actually be more present."

NA
Dr Nuwan Athauda
GP, Ashburton Family Practice, Australia
FAQ

Common questions from GPs.

Yes. Lyrebird Free is available to Bp Premier customers with no card required and no contract lock-in. Pro pricing is available on request for practices that want higher usage volumes or additional features.
Australian patient data is processed and stored on Australian servers. No audio is retained after the consult. Your patient data is not used to train any model. This is in the contract, not just the website.
Most GPs are running their first real consult inside 15 minutes. The Bp Premier integration handles sign-in, patient detail population, and observation write-back without any separate setup.
Yes, genuinely. A parallel trial with the same patient mix and real consults will tell you more than this page. For GPs on Bp Premier, the difference in how native the workflow feels usually becomes obvious within a few days.
No. Scribing is where most GPs start, but the bigger value usually shows up after the first week. Referrals, care plans, MHTPs, WorkCover, CDM billing, patient letters. That's where the time savings compound.
Yes. Lyrebird integrates with Genie and Gentu, and works with other EMRs in browser-based workflows. Bp Premier has the deepest native integration.
Try it in a real consult

The fastest way to decide is to run it yourself.

Start Lyrebird Free on your next Bp Premier consult and see how it feels when the integration actually works. Most GPs have their answer within a week.

Included free for GPs
Exclusive Bp Premier AI scribe integration
Australian data processing and storage
Referrals, certificates, care plans, CDM workflows
No contract, no lock-in, cancel any time
Start Free Book demo
Lyrebird vs Heidi Health for General Practice | Bp Premier AI Scribe
General Practice comparison

Lyrebird vs Heidi Health for General Practice.

Spending an hour after clinic finishing notes? Lyrebird is built into the Bp Premier toolbar, reads your patient record to write more accurate notes, and saves everything back with one click. It also handles Health Assessments, Care Plans, MBS prompts, and WorkCover forms, all from inside the same session. Free to start.

Free for Bp Premier
Australian-owned and hosted
Peer-reviewed GP evidence
No lock-in
For GPs on Bp Premier
Lyrebird
Heidi
One-click launch from Bp Premier toolbar
Reads the Bp Premier patient record
Notes save to Bp with one click
Observations written to Bp fields
Intelligent MBS billing prompts
Health Assessments and Care Plans from Bp
WorkCover, NDIS, insurance PDF forms
Australian data, no model training (contractual)
Free for Bp Premier GPs
For GPs on Bp Premier
Confirmed
Not available
Real GPs. Real numbers.

What GPs actually report after switching.

Two GPs. Two practices. The same outcome.

NA
Dr Nuwan Athauda
GP, Ashburton Family Practice
GP case study
1hr
Saved every day on clinical notes
2-3
Extra patients per day without staying late
"
I didn't know Lyrebird was integrated directly with Bp Premier until I used it. I honestly can't imagine going back to the old way of doing things.
SS
Dr Sean Stevens
Owner, Grove Medical WA · Host, Good GP Podcast · RACGP Council Member
GP case study
34%
Increase in billing through fewer errors
30%
Reduction in patient wait times
"
It hasn't just made my daily work easier; it has allowed me to be a better doctor by freeing up valuable time to focus on my patients.
Side by side

Lyrebird vs Heidi Health for GPs on Bp Premier.

The features GPs on Bp Premier actually care about day to day.

Lyrebird
Heidi Health
Launch from inside Bp Premier
No switching apps, no extra login
One click on the Lyrebird button in the Bp Premier toolbar. That's it.
Requires switching to the Heidi application separately.
Scribe reads the patient record
Notes use the actual Bp context, not a blank slate
Lyrebird reads the full Bp Premier patient record to write more accurate, complete notes.
No access to the Bp Premier patient record. Notes are generated from the audio of the consult alone.
Notes save to Bp with one click
MDO-endorsed note write-back
One click saves the consult note directly to Bp Premier.
Requires copying and pasting from Heidi into Bp Premier manually.
Observations written to Bp fields
BP, HR, weight, no manual entry
Observations are captured and saved directly to the correct Bp Premier fields.
Observation data requires manual entry into Bp Premier.
Health Assessments generated from Bp
MBS billing, done inside the workflow
Generate Health Assessments and save them back to Bp Premier in one flow.
Not available from within Best Practice. Health Assessments need to be completed outside of Bp.
Care Plans (CCMPs) from Bp
Initial and review, CDM billing-ready
Generate CCMPs (initial and review) and save back to Bp. Fully integrated CDM workflow.
Not available from within Best Practice. Care Plans need to be completed separately.
WorkCover, NDIS, insurance, driver's medical forms
PDF forms filled accurately, not by hand
Fill and generate PDF forms accurately, using the patient record. WorkCover, NDIS, insurance, driver's medicals.
PDF form filling is not a current feature.
Intelligent MBS billing prompts
No missed CDMPs, Health Assessments, or CCMP reviews
Lyrebird reads the patient's billing history and record, then prompts eligible item numbers at the right moment. No missed revenue.
MBS billing prompts are not available. Patient billing history is not accessible within the tool.
Australian data, no model training
What the contract actually says
Processed and stored in Australia. No audio retained. No model training on your data. In the contract, not just on the website.
Based on Lyrebird's published materials, Heidi processes data offshore. We'd recommend reviewing Heidi's current terms directly for the latest details on processing location and contractual commitments.
Confirmed
Partial or limited
Not offered or not confirmed on heidihealth.com

Lyrebird rows are based on our own product and contracts. Heidi rows are based on information available on heidihealth.com at the time of writing. This page is maintained by Lyrebird.

Where Lyrebird leads

Three things that tend to make the decision clear.

01 / No more copy-paste

Finish a consult. Walk out. Bp Premier is already updated.

For most GPs, this is the thing that makes the comparison easy once they see it.

The usual AI scribe experience: record the consult, get a note, copy it into Bp Premier, paste in the observations, check the patient name is right. It saves time compared to typing it all out, but it still adds steps that shouldn't need to exist.

With Lyrebird, you launch from inside the Bp Premier toolbar. The patient record is already loaded and Lyrebird reads it to write more accurate, complete notes. When the consult ends, blood pressure, heart rate, weight, and the rest go straight into the right Bp fields with one click. There is nothing left to copy.

In a real GP trial, this means
  • No reconciling between the AI note and Bp Premier after each consult
  • Observations in the right structured fields, not buried in the notes box
  • Eliminates wrong-patient paste errors, aligning with MDO medico-legal guidance on direct write-back
  • A workflow that feels like Bp Premier got smarter, not like a second tool sitting beside it
02 / An hour back every afternoon

The note gets done in the consult. The rest gets done before lunch.

This is where the real time comes back, and where GPs notice the difference after the first week.

Most GPs find that the consult note is solved within the first few days of using any AI scribe. What keeps eating time is everything that comes after: referral letters, care plans, CCMP reviews, WorkCover forms, NDIS forms, patient letters.

Lyrebird handles all of it in the same session, and because it reads the patient record, it can do things no other scribe can. It prompts eligible MBS item numbers based on the patient's billing history, so you stop missing CDMPs and Health Assessment opportunities. It generates Health Assessments 40% faster, saving around 25 minutes per assessment. A CCMP review pulls the previous plan, reads today's consult, and writes the updated version. One click saves it to Bp.

What to check in a trial
  • Whether the tool prompts you when a patient is eligible for a Health Assessment or CCMP review
  • How long a CCMP review or WorkCover form takes compared to your current process
  • Health Assessments completed 40% faster, saving around 25 minutes per assessment
  • Whether your afternoons feel genuinely different, or just slightly less bad
03 / Evidence you can show your partners

Real outcomes from GPs in general practice.

Before you roll this out to your whole practice, you need more than a vendor's slide deck.

Hospital outpatient evaluations are useful, but they are not general practice. The patient mix is different. The workflow pressures are different. The EMR relationship is different. A statistic from a hospital setting does not tell a GP how this will feel on a Tuesday afternoon in their own consulting room.

Dr Nuwan Athauda was saving an hour a day within the first week and his practice is now seeing 2-3 extra patients per day without anyone staying late. That is a GP case study, from a GP practice, on Bp Premier, with specific numbers you can verify and share with a practice manager or hesitant partner.

What this gives you
  • 1 hour saved per day for Dr Nuwan, without changing how he consults
  • 2-3 extra patients per day at his practice, without anyone staying late
  • GP-specific numbers from a GP practice on Bp Premier, with context that translates to general practice
Exclusive Bp Premier integration

What "exclusive Bp Premier integration" actually means for a GP.

Lyrebird sits inside the Bp Premier toolbar. It reads the patient record, records the consult, and writes structured data back into Bp when you're done.

Single sign-on from the Bp Premier toolbar

It's already there when you open Bp Premier. No separate login, no tab switching.

Patient details come through automatically

The patient you have open in Bp Premier is already loaded. Nothing to re-enter.

Observations go into the right Bp fields

Blood pressure, heart rate, weight, temperature. Straight into structured fields. Not into the notes box.

Consent captured once, stored in the patient file

Record it at the first appointment. Lyrebird handles the rest going forward.

Bp Premier · Lyrebird active
JM
Jane Morrison
DOB 12/03/1974 · File #4821
Recording
Blood pressure
132 / 84 mmHg
Heart rate
76 bpm
Weight
68.4 kg
Temperature
36.8 °C
Observations written back to Bp Premier. Consent logged.
In their own words

Full attention in the consult. Home on time after it.

"The biggest surprise has been better interaction with patients. When you're not mentally composing notes while someone's talking to you, or worrying about all the documentation you'll need to catch up on after they leave, you can actually be more present."

NA
Dr Nuwan Athauda
GP, Ashburton Family Practice, Australia
FAQ

Common questions from GPs.

Yes. Lyrebird Free is available to Bp Premier customers with no card required and no contract lock-in. Pro pricing is available on request for practices that want higher usage volumes or additional features.
Australian patient data is processed and stored on Australian servers. No audio is retained after the consult. Your patient data is not used to train any model. This is in the contract, not just the website.
Most GPs are running their first real consult inside 15 minutes. The Bp Premier integration handles sign-in, patient detail population, and observation write-back without any separate setup.
Yes, genuinely. A parallel trial with the same patient mix and real consults will tell you more than this page. For GPs on Bp Premier, the difference in how native the workflow feels usually becomes obvious within a few days.
No. Scribing is where most GPs start, but the bigger value usually shows up after the first week. Referrals, care plans, MHTPs, WorkCover, CDM billing, patient letters. That's where the time savings compound.
Yes. Lyrebird integrates with Genie and Gentu, and works with other EMRs in browser-based workflows. Bp Premier has the deepest native integration.
Try it in a real consult

The fastest way to decide is to run it yourself.

Start Lyrebird Free on your next Bp Premier consult and see how it feels when the integration actually works. Most GPs have their answer within a week.

Included free for GPs
Exclusive Bp Premier AI scribe integration
Australian data processing and storage
Referrals, certificates, care plans, CDM workflows
No contract, no lock-in, cancel any time
Start Free Book demo